Terms of service

docs/terms.md

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+# Terms of Service
+
+**Last updated:** January 26, 2026
+
+Please read these Terms of Service ("Terms") carefully before using the ntfy.sh website and service (the "Service") 
+operated by ntfy LLC ("us", "we", or "our").
+
+Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These 
+Terms apply to all visitors, users, and others who access or use the Service.
+
+**By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the 
+Terms, you may not access the Service.**
+
+## Service description
+
+ntfy (pronounced "notify") is a simple HTTP-based pub-sub notification service. It allows you to send push 
+notifications to your phone or desktop via scripts from any computer, using a REST API. The Service includes:
+
+- The ntfy.sh hosted server
+- The ntfy web application
+- The ntfy mobile applications (Android and iOS)
+- The ntfy command-line interface (CLI)
+
+The server software and mobile applications are open source and can be [self-hosted](install.md). These Terms 
+apply specifically to the ntfy.sh hosted service.
+
+## Subscriptions and billing
+
+### Free tier
+
+You may use the Service without creating an account or subscribing to a paid plan. Free usage is subject to 
+rate limits and other restrictions as described in our documentation.
+
+### Paid plans
+
+Some features of the Service are available only through paid subscription plans ("Subscriptions"). You will 
+be billed in advance on a recurring basis ("Billing Cycle"). Billing cycles are available on a monthly or 
+annual basis.
+
+At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless 
+you cancel it or we cancel it. You may cancel your Subscription renewal through your account settings in the 
+web application.
+
+A valid payment method is required to process payment for your Subscription. You shall provide us with accurate 
+and complete billing information. By submitting such payment information, you authorize us to charge all 
+Subscription fees incurred through your account to your payment method.
+
+Payment processing is handled by Stripe. Your payment information is subject to Stripe's 
+[privacy policy](https://stripe.com/privacy) and [terms of service](https://stripe.com/legal).
+
+Should automatic billing fail to occur for any reason, we will retry the payment according to Stripe's retry 
+schedule. If payment continues to fail after multiple attempts, your Subscription will be canceled and your 
+account will revert to the free tier.
+
+### Fee changes
+
+We may, in our sole discretion and at any time, modify the Subscription fees for paid plans. Any fee change 
+will become effective at the end of the then-current Billing Cycle.
+
+We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity 
+to cancel your Subscription before such change becomes effective.
+
+Your continued use of the Service after a fee change comes into effect constitutes your agreement to pay the 
+modified Subscription fee.
+
+## Refunds
+
+Refund requests for Subscriptions may be considered on a case-by-case basis and granted at the sole discretion 
+of ntfy LLC. To request a refund, please contact us at [billing@mail.ntfy.sh](mailto:billing@mail.ntfy.sh).
+
+## User accounts
+
+When you create an account with us, you must provide information that is accurate, complete, and current at 
+all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of 
+your account.
+
+You are responsible for:
+
+- Safeguarding the password that you use to access the Service
+- Any activities or actions under your account, whether your password is with our Service or a third-party service
+- Keeping your account credentials confidential
+
+You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware 
+of any breach of security or unauthorized use of your account.
+
+You represent that you are at least 18 years old, or that you are at least the minimum age required to form
+a binding contract in your jurisdiction, and have the legal authority to enter into these Terms.
+
+## Acceptable use
+
+You agree not to use the Service to:
+
+- Send spam, unsolicited messages, or messages to recipients who have not consented to receive them
+- Distribute malware, viruses, or any other malicious software
+- Transmit illegal content or content that violates the rights of others
+- Harass, abuse, or harm another person or group
+- Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
+- Interfere with or disrupt the Service or servers or networks connected to the Service
+- Attempt to gain unauthorized access to the Service, other accounts, or computer systems
+- Use the Service for any illegal purpose or in violation of any applicable laws or regulations
+- Circumvent rate limits or other technical restrictions
+- Use the Service in a manner that could reasonably be expected to impose an unreasonable or disproportionately
+  large load on our infrastructure
+
+We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, 
+violates this provision, including removing content, terminating accounts, and reporting to law enforcement.
+
+### Topic names
+
+Topic names on ntfy.sh are public. If you use the Service without access controls, your topic name functions 
+as a password. You are responsible for choosing topic names that cannot be easily guessed. We are not responsible 
+for any unauthorized access to messages published to easily guessable topic names.
+
+For reserved topics and access control features, consider subscribing to a paid plan.
+
+## Intellectual property
+
+### Open source software
+
+The ntfy server, web application, and mobile applications are open source software, dual-licensed under the 
+[Apache License 2.0](https://github.com/binwiederhier/ntfy/blob/main/LICENSE) and 
+[GPLv2](https://github.com/binwiederhier/ntfy/blob/main/LICENSE.GPLv2). You are free to use, modify, and 
+distribute the software in accordance with these licenses.
+
+### Trademarks
+
+The ntfy name, logo, and branding are trademarks of ntfy LLC. Our trademarks may not be used in connection 
+with any product or service without our prior written consent.
+
+### Your content
+
+You retain ownership of any content you transmit through the Service. By using the Service, you grant us a 
+limited license to process and transmit your content solely for the purpose of providing the Service.
+
+## Service availability
+
+The Service is provided on a "best effort" basis. We do not guarantee any specific uptime or availability.
+
+We strive to maintain high availability, but the Service may be interrupted for maintenance, updates, or 
+due to circumstances beyond our control. We will make reasonable efforts to notify users of planned 
+maintenance when possible.
+
+For applications requiring guaranteed uptime or specific service level agreements, we recommend 
+[self-hosting your own ntfy server](install.md).
+
+A [status page](https://ntfy.statuspage.io/) is available to check the current operational status of the Service.
+
+## Third-party services
+
+The Service relies on third-party services to provide certain functionality:
+
+- **Firebase Cloud Messaging (FCM)** - For push notifications to Android and iOS devices
+- **Twilio** - For phone call notifications
+- **Amazon SES** - For email notifications
+- **Stripe** - For payment processing
+
+Your use of these features is subject to the respective third-party terms and privacy policies. For more 
+details, see our [privacy policy](privacy.md).
+
+## Links to other websites
+
+Our Service may contain links to third-party websites or services that are not owned or controlled by us.
+
+We have no control over, and assume no responsibility for, the content, privacy policies, or practices of 
+any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, 
+directly or indirectly, for any damage or loss caused by or in connection with the use of any such content, 
+goods, or services available through any such websites or services.
+
+## Termination
+
+We may terminate or suspend your account immediately, without prior notice or liability, for any reason 
+whatsoever, including without limitation if you breach these Terms.
+
+Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, 
+you may do so through your account settings or by simply discontinuing use of the Service.
+
+Termination of your account will result in the deletion of your account data in accordance with our 
+[privacy policy](privacy.md).
+
+We may retain certain data as required to comply with legal obligations, resolve disputes, and enforce our
+agreements, as described in our privacy policy.
+
+## Limitation of liability
+
+In no event shall ntfy LLC, nor its owner, employees, partners, agents, suppliers, or affiliates, be liable 
+for any indirect, incidental, special, consequential, or punitive damages, including without limitation:
+
+- Loss of profits, data, use, goodwill, or other intangible losses
+- Damages resulting from your access to, use of, or inability to access or use the Service
+- Damages resulting from any conduct or content of any third party on the Service
+- Damages resulting from any content obtained from the Service
+- Damages resulting from unauthorized access, use, or alteration of your transmissions or content
+
+This limitation applies whether based on warranty, contract, tort (including negligence), or any other legal 
+theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set 
+forth herein is found to have failed of its essential purpose.
+
+## Indemnification
+
+You agree to defend, indemnify, and hold harmless ntfy LLC and its owner, employees, partners, agents, suppliers,
+and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and
+expenses (including but not limited to attorney's fees) arising from:
+
+- Your use of and access to the Service
+- Your violation of any term of these Terms
+- Your violation of any applicable law or regulation
+- Your content, including any claim that your content infringes or misappropriates the rights of any third party
+
+## Disclaimer
+
+Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, 
+without warranties of any kind, whether express or implied, including but not limited to implied warranties of 
+merchantability, fitness for a particular purpose, non-infringement, or course of performance.
+
+ntfy LLC does not warrant that:
+
+- The Service will function uninterrupted, secure, or available at any particular time or location
+- Any errors or defects will be corrected
+- The Service is free of viruses or other harmful components
+- The results of using the Service will meet your requirements
+- Messages will be delivered successfully or in a timely manner
+
+If your use case requires guaranteed message delivery, high availability, or handling of sensitive data, we 
+strongly recommend [self-hosting your own ntfy server](install.md) where you have full control over the 
+infrastructure and data.
+
+## Governing law
+
+These Terms shall be governed and construed in accordance with the laws of the State of Connecticut, United States,
+without regard to its conflict of law provisions.
+
+Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state
+courts located in Connecticut, and the parties hereby consent to personal jurisdiction and venue therein.
+
+Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. 
+If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions 
+of these Terms will remain in effect.
+
+These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements 
+we might have had regarding the Service.
+
+## Changes to these Terms
+
+We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is 
+material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
+
+What constitutes a material change will be determined at our sole discretion. Changes will be posted on this 
+page with an updated "Last updated" date. You may also review all changes in the 
+[Git history](https://github.com/binwiederhier/ntfy/commits/main/docs/terms.md).
+
+By continuing to access or use our Service after those revisions become effective, you agree to be bound by 
+the revised Terms. If you do not agree to the new Terms, please stop using the Service.
+
+## Contact
+
+If you have any questions about these Terms, please see our [contact page](contact.md) or email us at 
+[support@mail.ntfy.sh](mailto:support@mail.ntfy.sh).

mkdocs.yml

@@ -101,6 +101,7 @@ nav:
       - "Development": develop.md
       - "Contributing": contributing.md
       - "Privacy policy": privacy.md
+      - "Terms of Service": terms.md
       - "Contact": contact.md